FAQs
On working days, if ordered early in the day, your order will be processed and shipped out on the same day.
If you ordered in the weekend, your order will be processed on Monday.
Orders placed on workdays before 14:00 PM (GMT) will be sent out the same day.
Packages will be delivered by Royal Mail in 2 working days. Highlands and island packages will be delivered in 2-4 working days. Mailbox orders will be delivered by Whistl in 2-5 working days. Please note that public holidays may result in a longer shipping time.
If you haven't received your order after the indicated timespan, please contact our customer service.
All orders will be shipped directly to the address you provide as a parcel or a mailbox letter. Orders with 1-2 earplugs will be sent in a letter for mailbox delivery, and a larger quantity or larger item (e.g. earmuff) will be delivered as a parcel.
Currently, we don't offer delivery to pick-up points.















